Policies

 

RATES

All rooms rates are for single or double occupancy and includes continental breakfast. We require a two night minimum stay on weekends. 

PAYMENT METHODS
We accept Visa, Mastercard, cash, and AMEX.

RESERVATION DEPOSITS
Casa Florida requires a 50% deposit to guarantee room or house. We accept Visa, MasterCard or PayPal.

CANCELLATION POLICY
Reservations are not guaranteed without receipt of the room deposit of 50%. If your arrival date is less than 30 days away, we require100% of payment due at time of booking.

We have a 30 day cancellation policy, if you cancel less than 30 days or less of your check-in date, you agree to forfeit your deposit. There will be no refund unless we can fill your reservation. If we are able to rebook your reservation (full value of your booking) we will be refund your entire amount less a $100 USD cancellation fee. You must call to cancel your reservation and confirm with an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

During Christmas and New Year’s Eve, Day of the Dead, all Mexican holidays, and high season (Jan – Apr), we require a 60-day cancellation notice. If you cancel less than 60 days or less of your check-in date, you agree to forfeit your deposit. You must call to cancel your reservation and confirm with an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

CHECK IN & CHECK OUT
CHECK IN is 3:00 pm until 10:00 pm. Special arrangement will need to be made after 10pm and will cost $25 USD. 
CHECK OUT is 12:00 pm.

PARKING
Parking is not included. Valet parking is located across the street.

CHILDREN & PETS
Casa Florida does not allow pets. Children are welcome; please inform us if you plan to bring children. We have limited space in our rooms for extra beds.

SMOKING
All guests rooms and common areas are non-smoking. Smoking is permitted only on rooftop terrace. If you smoke in the rooms or common areas on the first floor, a $300 USD cleaning-fee will be charged to your credit card on file.

Policies